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GDPR Information

Last updated: October 2024

Introduction

The General Data Protection Regulation (GDPR) is a European Union regulation that strengthens and unifies data protection for individuals within the European Union. Although Comet-atom is based in Australia, we are committed to protecting the privacy of all our visitors and customers, including those from the EU.

This page provides additional information about how we handle personal data in accordance with GDPR principles.

Data Controller

The data controller responsible for your personal data is:

Comet-atom
42 Culinary Lane
Fitzroy VIC 3065
Australia

Email: [email protected]

Personal Data We Process

We may process the following categories of personal data:

  • Identity data: Name
  • Contact data: Email address
  • Technical data: IP address (anonymised), browser type, device information
  • Usage data: Information about how you use our website
  • Service data: Information you provide when requesting our services

Legal Basis for Processing

We will only process your personal data when we have a valid legal basis to do so. The legal bases we rely on include:

Consent

Where you have given clear consent for us to process your personal data for a specific purpose. You may withdraw your consent at any time by contacting us.

Contract

Where processing is necessary for the performance of a contract to which you are party, or to take steps at your request prior to entering into a contract.

Legitimate Interests

Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Our legitimate interests include:

  • Operating and improving our website
  • Understanding how visitors use our services
  • Responding to enquiries and providing customer service

Legal Obligation

Where processing is necessary to comply with a legal obligation to which we are subject.

Your Rights Under GDPR

If you are an EU resident, you have the following rights regarding your personal data:

Right of Access

You have the right to request access to the personal data we hold about you. This enables you to receive a copy of your personal data and verify that we are processing it lawfully.

Right to Rectification

You have the right to request correction of any incomplete or inaccurate personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data where there is no good reason for us to continue processing it. This right is also known as the "right to be forgotten".

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as if you contest the accuracy of the data.

Right to Data Portability

You have the right to request that we transfer your personal data to you or to a third party in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing of your personal data where we are relying on a legitimate interest as the legal basis for processing.

Right to Withdraw Consent

Where we rely on consent as the legal basis for processing, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Exercising Your Rights

To exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month. In certain circumstances, we may extend this period by a further two months, in which case we will inform you of the extension and the reasons for it.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or exercise any of your other rights.

International Data Transfers

As we are based in Australia, your personal data may be transferred to and processed in Australia. When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your data.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process it, and applicable legal requirements.

Data Security

We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit
  • Regular security assessments
  • Access controls and authentication
  • Staff training on data protection

Complaints

If you have concerns about our use of your personal data, please contact us first so we can try to resolve the issue. If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.

Changes to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For any questions or concerns about this GDPR information or our data practices, please contact us at:

Comet-atom
42 Culinary Lane
Fitzroy VIC 3065
Australia

Email: [email protected]

Comet-atom

Professional culinary services bringing the joy of cooking to homes and businesses across Melbourne.

ABN: 12 345 678 901

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Contact

42 Culinary Lane

Fitzroy VIC 3065

Australia

[email protected]

The information provided on this website is for general informational purposes only. Individual results may vary. The content does not constitute professional advice. Please consult with a qualified professional for specific guidance related to your circumstances.

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