Privacy Policy

Introduction

Comet-atom ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

Information You Provide

We may collect information that you provide directly to us, including:

• Name and contact details (email address)
• Service preferences and enquiry details
• Dietary requirements and allergies
• Event details for catering services
• Feedback and correspondence

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses
• IP address (anonymised where possible)

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our services
• To respond to your enquiries and requests
• To communicate with you about bookings and services
• To improve our website and services
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your data for a specific purpose
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate interests: Where processing is necessary for our legitimate business interests
• Legal obligation: Where processing is necessary to comply with the law

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service providers who assist in our operations (under strict confidentiality agreements)
• Legal requirements or to protect our rights
• With your explicit consent

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, it will be securely deleted or anonymised.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Comet-atom
42 Culinary Lane
Fitzroy VIC 3065
Australia

Email: [email protected]